The superior issues orders and instructions to his sub ordinates to complete the tasks. This gives a wide scope to the line executive to bring innovations and go for research work in those areas.
Management textbooks advise resolving line-staff conflict by explicitly recognizing the mutual dependency of the two, making it clear what the staff role is, de-emphasizing any controlling elements of the staff role, having staff deliberately set out to win the confidence and trust of line workers, and emphasizing the staff role as part of the team.
Still final decisions concerning human resource matters are in the hands of the plant manager, the person holding the line authority.
Barnard maintains that authority will be accepted only under the following conditions: Several advantages and disadvantages are present within a line-and-staff organization. Control and its effectivity take place when co-ordination is present in the concern.
It consists of the right to make decisions and to give order concerning the production,sales or finance related behaviour of subordinates. Line authority is the right to carry out assignments and exact performance from other individuals.
It is given to individuals who, in order to meet responsibilities in their own areas, must be able to exercise some control over organization members in other areas. Line and Staff personnel must work together closely to maintain the efficiency and effectiveness of the organization.
Size is perhaps the most significant factor in determining whether or not an organization will have staff personnel. Therefore, line positions, whether they are personnel or managers, engage in activities that are functionally and directly related to the principal workflow of an organization.
This can affect the efficient running of the enterprise. The Advisory or Counseling Role: Harold Stieglitz has pinpointed 3 roles that staff personnel typically perform to assist line personnel: This feature helps in bringing co-ordination in work as every official is concentrating in their own area.
The factors of designations, status influence sentiments which are related to their relation, can pose a distress on the minds of the employees. Training- Due to the presence of staff specialists and their expert advice serves as ground for training to line officials.
The individual believes the order is consistent with the purpose of the organization. Line Authority Power of command remains with the line executive and staff serves only as counselors. Barnad offers some guidance on what managers can do to raise the odds that their commands will be accepted and obeyed.
This role can probably best be understood if staff personnel are viewed as suppliers and line personnel as customers. Staff authority enables those responsible for improving the effectiveness of line personnel to perform their required tasks.
Staff steals the show- In a line and staff concern, the higher returns are considered to be a product of staff advice and counseling. In reality, staff departments, especially those responsible for audit functions, may have formal authority over line members within the limits of their function.
Staff authority enables those responsible for improving the effectiveness of line personnel to perform their required tasks.
The satisfaction of line officials is very important for effective results. The director of personnel or executive in charge of a company frequently attends the administrative management meetings where the company establishes its strategies and procedures.
A clear chain of command is a consistent characteristic among line-and-staff organizational structures. Each organization member has an assigned formal communication channel through which orders are received.
Staff authority is based primarily on expert power. American organizational sociologist Melville Dalton attributed this to "the conspicuous ambition and individualistic behavior among staff managers," staff's anxiety to justify their existence, and the dependence of highly ranked staff managers on line managers.
Lack of sound advice- The line official get used to the expertise advice of the staff. As a career of accountability: Therefore, line authority gives an individual a certain degree of power relating to the performance of an organizational task. The individual can understand the order being communicated.
It allows its holder to act in certain designated ways and to directly influence the actions of others through orders. A quality control manager aids a production manager by determining the acceptable quality level of products or services at a manufacturing company, initiating quality programs, and carrying out statistical analysis to ensure compliance with quality standards.
Others attribute the problem to staff managers not realizing that even though they have been delegated authority in particular areas, their primary role is to serve and support line managers. These kinds of authority differ according to the kinds of power on which they are based. Division of work and specialization takes place in line and staff organization.Staff authority plays and advisory role as their job is to investigate, research, and give advice to line managers.
For an organization to run properly both line and staff member’s contribution is required. The role of staff members – to provide advice and service to line members – implies that staff lacks independent formal authority.
In reality, staff departments, especially those responsible for audit functions, may have formal authority over line members within the limits of their function.
STAFF AUTHORITY: Literally staff implies a stick carried in the hand for support. In the context of management, it implies to those elements that help the line authorities to function effectively in accomplishing the primary objectives of the enterprise.
Line managers direct the work of subordinates and make important decisions, while staff managers advise those with line authority.
Moreover, line managers are directly accountable for sales and production target achievement, whereas staff managers extend support to help them achieve their goals. LINE /STAFF AUTHORITY Authority: The right in the position and hence the right in the person occupying the position to exercise discretion in making decisions.
There are two different ways that staff authority can be used in a business. The first is acting as an adviser of sorts, providing advice and support to different line departments in a company.Download